Product Details
This is a challenging yet fun role which combines the delivery of our core activities along with the delivery of PGL's guest care programme. You'll need plenty of energy, enthusiasm and have a great sense of humour.
PGL 'Groupies' are at the heart and soul of the holidays we offer. Providing a link between the centre management and our guests, this role is pivotal to the success of the group's stay with PGL.
You will be on hand to entertain, offer practical advice and deal with unexpected situations, making sure your group enjoys a fantastic experience with PGL. Many of our guests remember their Groupie for years to come.
Some previous experience working with children is required, plus enthusiasm and lots of energy.
Skills
No qualifications are required for this role as we offer a comprehensive training course to give you the skills, expertise and confidence to do your job.
We look for applications from people who can demonstrate energy, enthusiasm and the ability to relate to young people.
This role is particularly great for anyone looking to start their career in teaching or youth work, searching for a career break or a rewarding gap year project. You'll pick up numerous transferable skills for your CV including group communication, confidence, resourcefulness and how to handle situations as they arise.
Duties
You will help the visiting party leader organise their group and ensure they are kept up to date with the day's programme of events.
During the summer holidays, many of our guests are unaccompanied teenagers, and you will act in a supervisory role to organise your group to be ready for the day's sessions.
Full of initiative, you must be able to think on your feet and have excellent problem solving and communication skills.
A key part of your role is the organisation and delivery of a dynamic evening entertainments programme.
Training
All of our Group Leaders undergo a comprehensive training programme when they first join PGL. This programme will cover topics such as child management, dealing with homesickness and customer expectations. It'll also cover evening entertainments preparation and delivery, health and safety, risk assessments, soft skills and group dynamics.
You are also eligible to apply for a place on one of our NVQ programmes. This provides an industry-leading package of training, support and qualifications, enabling people to join PGL at a range of experience levels and will equip you with the skills and confidence to perform your role. There are no age restrictions on our apprenticeship programme.
Staff Package
We offer a competitive wage, paid monthly, an optional free meal package with on-site accommodation provided, access to training and development opportunities and a free staff uniform that reflects your job role, location and contract length. If you are working overseas we also provide return transport from a UK departure point as part of your employment package.
Successful applicants are required to undergo an enhanced CRB disclosure, which PGL will pay for.
You need to possess the legal right to live and work in the UK to be considered for this position.
PGL is committed to the principle of equality and diversity. We welcome applicants from all sectors of the community.
