Disney bans disabled people from queue jumping

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Vicky Philpott

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24th Sep 2013
Written by: Victoria Philpott

Disney bans disabled people from queue jumping

Too many able-bodied people are faking it to get to the front

There’s a scam going on at Disneyland and Walt Disney World, for any decent person who didn’t know. And Mickey, Minnie, Pluto and the crew are onto it.

Customer friendly Disney currently lets disabled people into rides through the back door, or via a shorter queue. That’s about to change. Apparently there have been so many cases of disabled ‘tour guides’ offering themselves out at a charge to help anyone able-bodied with enough cash to cut the queue, that the longstanding idea has been axed.

Daffy duck’s big boss has said the approach was ‘problematic’ and they will now offer tickets with a return time for a shorter wait.

Suzi Brown, spokeswoman for Disneyland Resort spokeswoman told the Orange County Register: 'We wanted to curb some of the abuse of this system.

Given the increasing volume of requests we receive for special access to our attractions, we are changing our process to create a more consistent experience for all our guests while providing accommodations for guests with disabilities.'

The decision has been met with upset and criticism from some mothers, one parent of a child with autism has said: “There are so few things for my boys that bring them utter joy and happiness – to mess with it just makes me sad.”

What do you think? Is it fair to make disabled people queue for the rides?



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