Outdoor Activity Instructor - JCA
This role is due to start on the 19th April until 8th July 2016.
As an Activity Instructor you will lead and deliver a variety of land based activities ranging from archery to climbing and abseiling. When fully trained the multi-skilled Activity Instructor will be able to understand the strengths, limitations & personalities of each participant, which in turn will help them to build trust & rapport during the groups stay.
You will ensure the safety and welfare of our customers and the efficient delivery of the JCA product to all customers. Using high levels of enthusiasm & skills learnt on the comprehensive training course, our instructors will provide groups with an unforgettable stay that exceeds their expectations.
What you will be doing
As an Activity Instructor you are the face of JCA and one of the first people our customers come into contact with when they arrive on site. You will be responsible for providing excellent customer service to our customers throughout their stay and ensure that all their questions and queries are answered and any problems solved as quickly as possible.
You will provide an unforgettable experience by delivering exciting, fun and safe land based activities and an evening entertainment program, ensuring that high levels of standards are maintained throughout the season.You will be trained in how to deliver sessions in accordance with the Activity Standards & Procedure Manual and we will be there to support you each step of the way in becoming a confident Instructor.
What we are looking for
You do not need any specific qualifications for this role. We are looking for people who enjoy working with children and have a passion for customer service. You will also need a high level of enthusiasm and energy, be approachable and always have a positive attitude.
Due to the nature of our business and the role we would need to obtain satisfactory receipt of ‘Criminal Record Checks’
Working within TUI group
TUI Specialist & Activity Sector is part of TUI Travel PLC, the world’s leading travel organisation and a FTSE 100 company. Operating across the globe including Europe, Australia, North America and Canada, we’re passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers. Our Specialist and Activity businesses combined are the world’s largest provider of specialist and experiential travel from sailing in the Caribbean or trekking in the Himalayas to skiing in the Alps or following the world cup!
TUI Travel PLC is one of the world’s leading leisure travel groups, with over 220 trusted brands in 180 countries and more than 30 million customers. Help make our customers smile and in return you’ll be exceptionally rewarded with a competitive salary and reward package.
Interested in this; ready to enquire?
Find out more by filling out the form below and clicking send. Tui Group should then be in touch shortly to help with your enquiry.